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Q. The pictures on your web site look great, but which of the jobs has Firefly actually designed and installed?

A. Every one of them, unlike other landscape lighting companies, Firefly does not use stock photos of landscape lighting jobs designed and installed by other designers in our marketing material.

Q. What is the largest job Firefly has ever completed?

257 lights.

Q. What is the smallest job Firefly has ever completed?

A.12 lights, we pride ourselves on creating beautiful outdoor spaces as economically as possible.

Q. What is the size of a typical landscape lighting design?

A. About 20 lights.

Q. What is the typical cost of a new landscape lighting system?

A. About 75% of systems that we install cost between $3000 and $7000.

Q. Can Firefly service a landscape lighting system that was installed by someone else?

A. Yes. There are many times that we service systems which were designed and installed by another company. We provide services ranging from a simply check-up to see that the system is operating properly at one end of the spectrum, to a complete redesign at the other.

Q. I have a lighting system but I am not happy with it. Can Firefly redesign my system and use the lights I already have?

A. The short answer is yes. However, not all landscape light fixtures are created equal. Some fixtures which are purchased at home centers will only last a few seasons. Some professional grade fixtures will outlive you and me so, if your fixtures are good quality and in good shape we will reuse them.

Another word of caution here, many people think that if the reuse their fixtures it will cut the cost of the job by half. While reusing fixtures will lower the cost of the job, the fixtures may need to be serviced, re-lamped, rewired or move.

Q. What brand of fixtures do you use?

A. Firefly is not a franchise so we can use whatever brand of fixtures we think are best for the design. Our main suppliers are top quality American manufactures.

Q. Can I buy the fixtures that Firefly uses myself?

A. No. The manufacturer only sells whole sale.

Q. What is a low voltage lighting system?

A. - A low voltage lighting system consists of:

1. A controller

2. An electrical outlet

3. A transformer

4. Wire

5. Fixtures

6. Bulbs

1. The control turns the system on and off. The control can be a switch in your house that controls the outlet that the transformer is plugged into. The control can be a photo cell which will turn the transformer on and off according to the light level. Transformers can be controlled with a standard timer, where you set the time the system goes on and off.

Finally the control can be part of a home automation system which can be ‘set and forget’. The home automation system gives the user complete control of the system. This type of control adds or subtracts a few minutes a day to ensure that the system turns on at a specific light level, then turns off at a specific time. Many home automation systems can now be controlled with a smart phone.

2. The electrical outlet is where the system gets the power to light the lights. The outlet is 120 volts or line voltage.

3. The transformer is a box typically the size of a mailbox which uses coils of wire to decrease the line voltage of 120 volts to 12 volts. Once the voltage of the electricity is reduced to 12 volts it safer to light with.

4. The wire runs from the transformer to the fixtures. The wire is buried six inches below the ground. Since the electricity passing through the wire is low voltage if it gets cut no one will be harmed. Only the lights on the cut part of the wire will not illuminate because they have no power and the wire can easily be repaired.

5. The fixtures determine the direction of the light. There are many types and styles of fixtures.

6. The bulbs are the light source. In a good lighting design the viewer will see the effect of the light. Not the light source.

In landscape lighting systems there are two standard types of bulbs, incandescent and LED. Incandescent light bulbs were the industry standard. LED light bulbs have gained in popularity because their light now looks just like incandescent light and uses a fraction of the power.

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